Shipping Policy
Thank you for shopping with wingy.shop. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation email after placing your order
2. Shipping & Delivery Time
- Estimated delivery time: 3–7 business days across India
- Delivery timelines may vary depending on your location and courier partner
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- We may offer Free Shipping on selected products or promotional offers
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order using the provided tracking link
5. Serviceable Locations
- We currently deliver across India
- Delivery to remote areas may take additional time
6. Delivery Delays
While we aim to deliver your order on time, delays may occur due to:
- High order volume
- Courier partner delays
- Weather or unforeseen circumstances
7. Incorrect Address
- Customers are responsible for providing accurate shipping details
- We are not responsible for delivery issues due to incorrect address
8. Failed Delivery Attempts
If delivery fails due to:
- Customer unavailable
- Incorrect address
The package may be returned to us. Re-delivery charges may apply.
9. Damaged or Lost Orders
- If your order arrives damaged, contact us within 48 hours with photo proof
- If your order is lost in transit, we will assist in resolving the issue
10. Contact Information
For any shipping-related queries, please contact us:
wingy.shop
Name: Arjun Sharma
Address: House No. 40, Umanagar
Near NH 8 (National Highway)
Lucknow, Uttar Pradesh – 226010
India
Phone: 0945854321
Email: wingy531@gmail.com